"The
conducting of all appraisals by the
General Manager is a good way to ensure
equality of opportunity is provided and
that managers are effective..."
Assessor, Investor In People Award
The Matron is a trained and very
experienced manager who qualified as a
nurse in 1984. She achieved NVQ Level 4
in care, NVQ Assessor Award in 1997,
Diploma in Palliative Care in 2003, and
Registered Managers Award in 2004.
Staff are well supervised on duty and
we provide good staffing levels to make
sure that the high standards of care are
maintained.
Each member of staff has a
regular formal session with a manager to
look at their performance and to
consider ideas they have. Everyone
receives an annual appraisal.
"The
home has an excellent approach to
supporting people new to the
organisation or role."
Assessor, Investor In People
Award

The Conifers has recently been
successfully reassessed to continue
holding the Investors in People award.
This award verifies that the home is
well run, staff are well trained and
supervised, and that all staff are
working together to meet the needs of
the residents.
"All
people interviewed said that they
'love working here', as a
consequence of the attitude and
style of the managers."
Assessor, Investor In People
Award
There is a separate training suite on
site, and a staff development programme
is organised by the Training Manager.
This means that we can regularly train
all our staff to keep them up to date
with all the skills and the knowledge
they need. The training centre is a
nationally accredited staff training
school.
"Rapid,
easy access to learning when they
need it most..."
Assessor, Investor In People
Award