We know how important it is for
everyone to keep in touch, and so we
welcome family and friends at any time.
So come in, and help yourself to a cup
of tea or coffee whenever you want. You
can spend time in the quiet room, the
garden or the bedroom.
We hold meetings for families every
three months. It’s a good opportunity to
update you, and to discuss any ideas you
have, and to listen to any concerns.
Every summer we organise a barbeque,
a popular event which gives residents,
families, friends, and staff an informal
chance to meet and chat. Families are
always invited to the various parties to
celebrate the different times of year.
We try to do all we can to meet
individual needs. Some residents and
families, for example, prefer to share
Christmas dinner here at the Conifers
for different reasons, and we’re very
happy to make arrangements like these.
If family and friends can’t visit for
whatever reason, we can help residents
to read letters and to write replies if
they want to.
“Relatives were particularly
impressed with the relaxed environment
and openness offered in their needs to
visit and retain family contact.”
Commission for Social Care Inspection
